Effective Date: August 8, 2024

At Prestiged VVS, we are committed to providing our customers with an exceptional shopping experience. To ensure your satisfaction, we have established the following return and exchange policy:

Return Window:
Customers may request returns or exchanges within 7 days from the date the product has been delivered.

Restocking Fee:
A restocking fee of 26% will apply to all returned items. The remaining balance will be issued as store credit.

Condition of Items:
To be eligible for a return or exchange, all jewelry/products must be unworn and returned in their original packaging.

Exceptions:
Customers will not incur a restocking fee for incorrect items or for products that are damaged or faulty upon receipt. In such cases, customers are required to contact Prestiged VVS immediately upon delivery, and this must be done within the 7-day return window.

Contact Information:
For returns, exchanges, or inquiries regarding your order, please reach out to our customer service team at Support@prestigedvvs.com.

We appreciate your understanding and support and look forward to serving you with the utmost quality and care. Thank you for choosing Prestiged VVS.